Front Desk Policies & Procedures

<body topmargin=0 leftmargin=0 marginheight=0 marginwidth=0> <table cellpadding=0 cellspacing=0 border=0><tr> <td valign="top" colspan=2 height=90 BGCOLOR="#006699" TEXT="#080000" bgproperties="fixed" background="06b285a1erlcgo.png"> <div> <FONT SIZE="5" COLOR="#FFCC66" FACE="Arial" ><B>DR. DIANE L.OZOG & ASSOCIATES    </B></FONT><B>    </B><B> |     </B><A HREF="index.htm" TARGET="_top" TITLE="DR. DIANE L.OZOG ASSOCIATES "><U><B>home</B></U></A></div> <div> <B>Front Desk Policies & Procedures</B>   |   <A HREF="id39.htm" TARGET="_top" TITLE="Lab Policies Procedures"><U>Lab Policies & Procedures</U></A></div> <div> </div> </td> </tr><tr> <td valign="top" width=210 BGCOLOR="#FFCC66" TEXT="#080000" background="06ad2c00dkelyh.png"> <div> <I>Phone: 630-652-0606</I></div> <div> <I>    Fax:  630-652-9900</I></div> </td> <td valign="top" height=390 BGCOLOR="#FFFFFF" TEXT="#080000"> <div> <I>Front Desk Policies & Procedures</I></div> <bR> <div> <TABLE BORDER="2" CELLPADDING="2" CELLSPACING="1" WIDTH="745" BORDERCOLORLIGHT="#C0C0C0" BORDERCOLORDARK="#808080" FRAME="BOX" RULES="ALL" HSPACE="0" VSPACE="0" > <tR> <tD VALIGN=TOP BGCOLOR=#FF9933 HEIGHT= 19 WIDTH="733"><div> <I><B>Appointments Scheduling</B></I></div> </tD> </tR> </TABLE></div> <div> <I>     1.   </I>Appointments may be scheduled during regular office hours at either location.  Please inform the receptionist or nurse of the nature of your visit so adequate time is planned for your appointment.  Shot patients do not need an appointment.  The staff will efficiently handle you when you arrive at a time of your convenience.    </div> <bR> <div>      <I>2</I>.  To cancel an appointment, please contact us 24 to 48 hours prior to your scheduled visit.  We appreciate the notice so that others might utilize the appointment time.  </div> <bR> <div> <TABLE BORDER="2" CELLPADDING="2" CELLSPACING="1" WIDTH="739" BORDERCOLORLIGHT="#C0C0C0" BORDERCOLORDARK="#808080" FRAME="BOX" RULES="ALL" HSPACE="0" VSPACE="0" > <tR> <tD VALIGN=TOP BGCOLOR=#FF9933 HEIGHT= 19 WIDTH="727"><div> <I><B>New Patients</B></I></div> </tD> </tR> </TABLE></div> <div> <I>     1.   </I>New patients are asked to come early to their first appointment.  There are various forms concerning past medical and family history that need to be completed. Most of these forms can be found on the website, ie (Forms page) or click here to link </div> <div> <FONT SIZE="1" COLOR="#000000" FACE="Arial" >directly.  </FONT>Click here...   <A HREF="id34.htm" TARGET="_top" TITLE="Forms"><U>New Patient Forms</U></A><FONT SIZE="1" COLOR="#000000" FACE="Arial" >  Minors must be accompanied by a parent or legal guardian at the first visit and all subsequenct office visits.  Please bring the following with you:  </FONT></div> <div>                         List of all medications and over-the-counter drugs you are currently taking</div> <div>                         Insurance card and picture ID</div> <div>                         Referral Letters - If required and you do not have it you can not be seen  </div> <div>     </div> <div>     <I>2</I>.   Remember, if you are an established patient and have not been seen in over <B> 3</B><B>  </B>years, you must again be scheduled as a new patient appointment.    <I>   </I></div> <bR> <div> <TABLE BORDER="2" CELLPADDING="2" CELLSPACING="1" WIDTH="735" BORDERCOLORLIGHT="#C0C0C0" BORDERCOLORDARK="#808080" FRAME="BOX" RULES="ALL" HSPACE="0" VSPACE="0" > <tR> <tD VALIGN=TOP BGCOLOR=#FF9933 HEIGHT= 19 WIDTH="723"><div> <I><B>Office Visits</B></I></div> </tD> </tR> </TABLE></div> <div> <I>    1.   </I> Please bring your most current insurance card so our staff may verify and update any changes..  Also,</div> <div> please remember to inform the staff if you have a new address, phone number or name. If your insurance requires a referral or co-payment please have them ready at time of service</div> </td> </tr></table></body>